FDIC-Insured - Backed by the full faith and credit of the U.S. GovernmentAt AAA Banking, we believe managing your money shouldn’t feel like a chore. Instead of hunting down payroll login links or navigating complex government portals, we’ve partnered with Pinwheel to remove the friction out of switching your direct deposit. You can now securely link your payroll or Social Security benefits to your account in seconds—no manual forms or HR requests required.
What is Pinwheel?
Pinwheel is a secure digital tool integrated directly into online banking. It allows you to automatically update your direct deposit settings by connecting to your payroll provider or employer in just a few clicks.
Whether you want to move your entire paycheck or just a portion of it, Pinwheel handles the communication with your employer so you don’t have to.
To ensure your privacy, no data is shared with Pinwheel unless you specifically request the service. When you use Pinwheel, you are simply granting them the right to perform the update on your behalf within your payroll platform.
Eligibility
This feature is available for all Triple Advantage Checking and Triple Advantage Savings account holders. At this time, Pinwheel is not available for business accounts.
Social Security & Benefits: In addition to standard employers, you can use this tool to redirect your Social Security benefits. Simply search for "Social Security" in the provider list to get started.
Ineligible Providers: Although Pinwheel supports the majority of large payroll providers, some smaller systems may not support automated switching. If your provider isn't available, we will give you the option to download a pre-filled PDF form with instructions to provide to your employer manually.
How to Use It
Log in to online banking
Select Direct Deposit under the Tools in the side bar
Select Find Your Provider
Click Get Started
Search for your employer, payroll provider, or unemployment agency
Enter your login credentials
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Choose how much of your income you want deposited
Full Paycheck: Route 100% of your pay to your AAA Banking account
Partial Paycheck: Specify a fixed dollar amount ($) or a percentage (%) to be deposited into your AAA Banking account.
Click Continue
Review the details
Click Confirm.
Note: For your security, you may be prompted to enter an authentication code to verify your identity. Once verified, a success message will appear confirming that your preferences have been saved.
What to Expect
- Free Service: Using Pinwheel to switch your direct deposit is completely free for AAA Banking customers.
- Timing: While the request is sent instantly, it typically takes 1–2 pay cycles for the change to take effect. We recommend monitoring your payroll portal directly to confirm the first update.
- Updating Your Preferences: If you change your mind, you can log in to online banking at any time to adjust your dollar amounts, percentages, or add additional paychecks.
- Manual Setup: You can always choose to set up your direct deposit manually if you prefer by generating a pre-filled direct deposit PDF form.
- Fast Pay: We also offer customers the ability to to access their payroll direct deposits up to two business days early.¹
Support
If you have any questions or concerns about Pinwheel, our team is here to help. You can reach contact Customer Service Monday-Friday 9am-9pm ET by dialing 855.999.2265 or emailing support@acg.grasshopper.bank.
For your convenience, we also offer support via secure message or chat.
For Pinwheel's terms of use and policies, click here.