FDIC-Insured - Backed by the full faith and credit of the U.S. GovernmentCongratulations! You’ve been preapproved for an auto loan with AAA Banking—an exciting milestone on your journey to getting behind the wheel of your next vehicle.
Being preapproved means we’ve reviewed your application and determined that you’re eligible for financing to purchase a new or used vehicle, pending a final review of documents and vehicle information. To keep things moving and secure your offer, we’ve put together a quick guide with everything you need to know, including what documents to submit, how to upload them, and why timing matters.
What Preapproval Means
Preapproval is a conditional offer based on the information you've already provided. While it’s not a final loan approval just yet, it puts you in a strong position to shop confidently knowing what you can afford. With a preapproval in hand, you can negotiate more effectively, avoid surprises at the dealership, and speed up the buying process—making your experience smoother and more efficient from the start.
Your preapproval is valid for 30 calendar days. To secure your loan and avoid having to reapply, we recommend completing the next steps as soon as possible.
What We Need From You
To move forward and finalize your loan, we’ll need the following documents:
- Buyer’s Order or Purchase Agreement: This document outlines the details of the vehicle you’re buying, including the price, VIN (Vehicle Identification Number), dealership or seller information, and any applicable fees or add-ons. It must be signed by you and the seller.
- Proof of Insurance: We require active auto insurance that includes comprehensive and collision coverage. The insurance policy must list the vehicle you're purchasing and name Grasshopper Bank, N.A. as the lienholder or loss payee.
- Valid Driver’s License: A current, non-expired driver’s license is required for all borrowers listed on the loan. You will need to make sure the photo is clear and legible when uploading.
Having these documents ready ensures a faster review and funding process so you can drive off without delay.
How to Upload Your Documents
You can upload these documents directly through our secure, application hub—the same place where you applied and received your initial preapproval. Here's how:
- Log in to the application hub using the same email address and password you used to apply.
- Look for your loan application status and click Continue or Let's Get Going.
- Follow the prompts to securely upload your files.
If you need help accessing the portal or have any questions regarding your application, please contact us at autoloans@acg.grasshopper.bank or call us at 855.999.2265.
Why Timing Matters
Remember, your preapproval is only valid for 30 days from the date of issuance. If you don’t complete your application by then, your offer will expire, and you’ll need to start the process again—which may result in different terms.
Submitting your documents promptly helps:
- Lock in your preapproved rate
- Avoid delays in your vehicle purchase
- Ensure funds are ready when you’re ready to buy
Taking action early gives you peace of mind and ensures there are no last-minute surprises when it’s time to finalize your purchase. The sooner you complete your application, the sooner you can hit the road and onto your next adventure.
Ready to Roll?
You’re just a few steps away from final approval. Once your documents have been reviewed and verified, we’ll present your final loan terms for you to review and accept. After you’ve accepted the offer and signed your loan agreement, we’ll take care of the rest—including funding your loan directly to the seller or dealership. Still have questions? Reach out to our auto loan specialists at autoloans@acg.grasshopper.bank.
You can also reach Customer Service Monday-Friday 9am-9pm ET by dialing 855.999.2265 or emailing support@acg.grasshopper.bank. For your convenience, we also offer support via secure message or chat.
AAA Banking services are provided by Grasshopper Bank, N.A. Member FDIC.