FDIC-Insured - Backed by the full faith and credit of the U.S. GovernmentDigital banking offers a fast, secure, and convenient way to manage your loan or deposit payments — anytime, anywhere. But if you prefer to mail your payments, that’s perfectly okay too. We’re here to support you, no matter how you choose to bank.
Mailing Deposits & Loan Payments
If you’re used to mailing in your deposits or loan payments, you can mail your payments to the addresses below:
| Deposits | Overnight Delivery |
|---|---|
| Grasshopper Bank, N.A. Department 200 P.O. Box 986537 Boston, MA 02298-6537 |
Grasshopper Bank, N.A. Deposit Processing C/O Lighthouse Payment Services, Inc 320 Libbey Industrial Parkway Suite 500 Weymouth, MA 02189 |
| Loan Payments | Overnight Delivery |
|---|---|
| Grasshopper Bank, N.A. P.O. Box 986548 Boston, MA 02298-6548 |
Grasshopper Bank, N.A. Loan Payment Processing C/O Lighthouse Payment Services, Inc 320 Libbey Industrial Parkway Suite 500 Weymouth, MA 02189 |
| Mortgage & Home Equity | Claims/Arbitrations |
|---|---|
| Grasshopper Bank, N.A. Attn: Home Loan Servicing P.O. Box 0054 Palatine, IL 60055-0054 |
Grasshopper Bank, N.A. Attn: Compliance 261 5th Ave Suite 610 New York, NY 10016 |
| Other Correspondence | Overnight Documents |
|---|---|
| Grasshopper Bank, N.A. 261 5th Ave Suite 610 New York, NY 10016 |
Grasshopper Bank, N.A. 3723 Greenville Ave STE 42959 Dallas, TX 75206 |
Please Note: The P.O. Boxes listed for deposits and loan payments are designated for those purposes only. Please do not send general inquiries or documents unrelated to deposits or loan payments to these addresses. For all other correspondence, including forms, documents, and any general requests or inquiries, please use the “Other Correspondence” address provided. If documents require expedited review or processing, please use the “Overnight Documents” address provided.
Support
If you have any concerns or would like to speak with someone about your account, our team is here to help. You can reach us Monday-Friday 9am-9pm ET by dialing 855.999.2265 or emailing support@acg.grasshopper.bank.
AAA Banking services are offered by Grasshopper Bank, N.A. Member FDIC.