At AAA Banking, we offer mobile check deposit within our Triple Advantage Banking app. We can also accept endorsed checks by mail. Before depositing a check or mailing one for manual processing, please ensure that the payee's name matches the name of the name as it appears on your account.
Depositing Checks Using Mobile Deposit
To get started, you will need to download our Triple Advantage Banking app. You can find it in the Apple App Store or Google Play store by searching "AAA Banking" or click on the appropriate link below.
Apple App Store | Google Play Store
Endorsement Requirements
Endorsement requirements for mobile check deposit:
- Signature
- "For mobile deposit at Grasshopper Bank only"
Viewing Your Deposit Status, History, and Check Images
To view your check deposits and their statuses:
- Open our Triple Advantage Banking app
- Log in using your online banking credentials
- Tap Deposit in the bottom menu
- Select View History in the top-right corner.
From here, you can:
- Review your deposit history
- View check images
- See the status of each deposit
Note: At this time, deposit history, check images, and statuses are only available through our Triple Advantage Banking app. Non-U.S. checks can be accepted by mail only.
Depositing Checks by U.S. Mail
To ensure the most efficient processing, mobile check deposit should always be your first choice. However, if you are experiencing technical difficulties, or have reached your mobile check deposit limit, you may submit your checks for manual processing by sending them via First-Class U.S. Mail to the P.O. Box listed below.
The Auto Club Group
Department 200
P.O. Box 986537
Boston, MA 02298-6537
Endorsement requirements:
- Signature
- "For mobile deposit at Grasshopper Bank only"
- Account number for deposit
Note: Non-U.S. checks can be accepted by mail only. These items take longer to process and you may experience extended delays in funds availability. If checks are sent to any other address, your mail will be returned, and it will delay the manual processing. Please be aware that FedEx does not deliver to P.O. boxes.
Support
For questions or concerns about mobile check deposit, you can contact Client Services Monday-Friday 9am-9pm ET by dialing 855.999.2265 or emailing support@.acg.grasshopper.bank.
For your convenience, we also offer support via secure message or chat.
AAA Banking services are offered by Grasshopper Bank, N.A. Member FDIC. The Auto Club Group is not a bank and does not accept deposits or loan payments.
FDIC-Insured - Backed by the full faith and credit of the U.S. Government